If using Thunderbird to correspond with customers, the BaseLinker plug-in will come in handy for you. Activation is fast and very simple. The plugin searches for related orders in BaseLinker basing on sender's e-mail address. This way besides the message content in Thunderbird you will see an additional panel, where you can immediately see given customer's orders. Order numbers are hyperlinked to take you directly to the order card in BaseLinker system with a single click. Instead of manually searching for a specific order, you will immediately see the order details.

Integrating BaseLinker account with Mailstep allows you to control and manage your fulfillment orders in one intuitive system. Fulfillment as a form of outsourcing logistics services is becoming more and more popular amongst retailers. Outsourcing the logistics process to an external company saves time, eliminates the fixed costs associated with renting a warehouse, and reduces packing or shipping mistakes. The range of services offered can vary from one provider to another.

By connecting via API, BaseLinker and the Mailstep system are able to exchange information on new orders appearing on your website or marketplace account. BaseLinker x Mailstep integration is provided by a third-party company - please contact the supplier before adding it to your panel.

Integrating a Mailstep with BaseLinker enables:

  • forwarding orders to Mailstep (including automation of order forwarding and processing back orders)
  • viewing current order status
  • automatic forwarding of the shipment tracking number either to the customer or marketplace platform

How to start?
To start working with Mailstep, please contact the company directly by email at support@mailstep.cz.

Check Thunderbird integration with other systems:

Thunderbird + Marketplace

Thunderbird + Shops

Thunderbird + Fulfillment



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