Call Center Online enables multi-channel support of customer service processes via phone, email, SMS, chat, etc.


What does the integration of Call Center Online with BaseLinker provide:

  • Cyclical, automatic synchronization of orders and customers between a shop connected to BaseLinker and the Call Center Online customer service system.
  • Download information from BaseLinker to Customer Card in Call Center Online system.
  • Ability to change order status in BaseLinker from Call Center Online Customer Card.
  • Ability to add a note from Call Center Online Customer Card to the order in BaseLinker when contacting a customer.
  • Communication by phone / SMS / e-mail to contractors from orders imported from BaseLinker.
  • Monitoring of customer service processes.

Special offer:

BaseLinker users with an active integration with Call Center Online will receive 5% discount on Call Center services. To benefit from the offer, simply apply to your Call Center Online account manager. The discount will be added to your invoice.

Instructions for integrating with Call Center Online

By integrating with Call Center Online, BaseLinker achieves full customer communication capabilities. Integration is possible on the Call Center Online end and is supported by Call Center technical team - please refer to instruction.

Integrating BaseLinker account with Gepard Logistic allows you to control and manage your fulfillment orders in one intuitive system. Fulfillment as a form of outsourcing logistics services is becoming more and more popular amongst retailers. Outsourcing the logistics process to an external company saves time, eliminates the fixed costs associated with renting a warehouse, and reduces packing or shipping mistakes. The range of services offered can vary from one provider to another.

By connecting via API, BaseLinker and the Gepard Logistic system are able to exchange information on new orders appearing on your website or marketplace account. BaseLinker x Gepard Logistic integration is provided by a third-party company - please contact the supplier before adding it to your panel.

Integrating a Gepard Logistic with BaseLinker enables:

  • forwarding orders to Gepard Logistic (including automation of order forwarding and processing back orders)
  • viewing current order status
  • automatic forwarding of the shipment tracking number either to the customer or marketplace platform

How to start?
To start working with Gepard Logistic, please contact the company directly by phone (+48 756 124 021) or by e-mail at info@gepardlogistic.com.

Check Call Center Online integration with other systems:

Call Center Online + Marketplace

Call Center Online + Shops

Call Center Online + Fulfillment



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