The Ceneo platform is mainly known as a price comparison engine, but did you know that it is also a thriving marketplace? Buyers can place orders directly on the Ceneo website. The website can serve as a valuable sales channel, especially as it is possible to place offers without online store.
Integration with Ceneo is a two-way integration that allows downloading orders from the marketplace to the BaseLinker panel, as well as listing and synchronizing offers. When issuing, you can use your store's storage, BaseLinker storage, storage or external ERP system. Orders downloaded from Ceneo can be handled from the level of Order Manager in BaseLinker or forwarded to the store / ERP. There are no restrictions on the number of accounts Ceneo connected - you can add as much as you need within the business, without affecting the subscription amount.
Thanks to the integration of the BaseLinker system with Ceneo you can:
A considerable advantage of integrating BaseLinker with Ceneo is the possibility to list offers even without seller involvement. There is no need to fill out the listing form - offers are created automatically when products appear in stock and the conditions set by the seller are met. You can use this solution for selected or all new products.
Thulium is a call center and e-support system.The integration of Thulium platform with BaseLinker simplifies the customer service management. The customer inquiries are processed in one virtual contact center.
Thulium downloads basic customer information from the BaseLinker system, as well as allows real-time collection of summarized buyer's orders. After entering the customer card, Thulium displays information about the customer and the order. When contacting the customer by phone, the employee has immediate access to the required data, which speeds up the support process. If a buyer uses different logins on several services, but uses the same e-mail address, Thulium is able to identify him as the very same person.
Integration is available from the Thulium side - it relies on synchronization of Thulium and BaseLinker customer databases. Subsequent synchronization of new customers / orders will take place automatically every half hour. For specific instructions how to use the integration, see here: Integration of Thulium and BaseLinker
Ceneo + Marketplace
Ceneo + Shops
Ceneo + Couriers
Ceneo + Accounting systems
Ceneo + Printing
Ceneo + Other