The Ceneo platform is mainly known as a price comparison engine, but did you know that it is also a thriving marketplace? Buyers can place orders directly on the Ceneo website. The website can serve as a valuable sales channel, especially as it is possible to place offers without online store.

Integration with Ceneo is a two-way integration that allows downloading orders from the marketplace to the BaseLinker panel, as well as listing and synchronizing offers. When issuing, you can use your store's storage, BaseLinker storage, storage or external ERP system. Orders downloaded from Ceneo can be handled from the level of Order Manager in BaseLinker or forwarded to the store / ERP. There are no restrictions on the number of accounts Ceneo connected - you can add as much as you need within the business, without affecting the subscription amount.

Thanks to the integration of the BaseLinker system with Ceneo you can:

  • post thousands of offers with a few clicks,
  • synchronize stocks and prices to Ceneo according to your storage,
  • download orders and handle them in BaseLinker,
  • forward orders to the store or ERP,
  • handle orders quickly and without errors with the help of the Pick&Pack Assistant,
  • use automatic actions that take care of you when handling orders,
  • issue invoices and receipts for downloaded orders,
  • send packages to selected carriers,
  • recognize the caller who made the purchase in Ceneo thanks to the BaseLinker Caller application.

A considerable advantage of integrating BaseLinker with Ceneo is the possibility to list offers even without seller involvement. There is no need to fill out the listing form - offers are created automatically when products appear in stock and the conditions set by the seller are met. You can use this solution for selected or all new products.

Zendesk is a CRM system for comprehensive customer service management. The integration displays customer orders from BaseLinker directly in the Zendesk dashboard as part of an additional info block. The connection is based on the e-mail address. Thanks to this, during the correspondence with the customer, you can have a parallel view of his orders without having to switch between systems and search for a given order.

  • The add-on shows the order number, date and its status, which allows you to improve customer service.
  • From the side block, you can conveniently go to the correct order card in BaseLinker.
  • The add-on allows you to create a new order for a given customer directly from the Zendesk panel without going to the BaseLinker panel.


Check Ceneo integration with other systems:

Ceneo + Marketplace

Ceneo + Shops

Ceneo + Couriers

Ceneo + Accounting systems

Ceneo + Printing

Ceneo + Other



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