Integration eMAG with Responso

Integration with eMAG is a two-way integration that offers downloading orders from the marketplace to the BaseLinker panel, as well as listing and synchronizing offers. For listing you can use your store's warehouse, BaseLinker warehouse, wholesaler or external ERP system. Orders from eMAG can be handled in the BaseLinker Order Manager or forwarded to the store / ERP. The number of eMAG connected accounts is unlimited - you can add as many accounts as you need within your business, without affecting the subscription amount.

Integrating BaseLinker with eMAG offers:

• listing thousands of offers with just a few clicks
• to synchronize quantities and prices on eMAG according to your stock
• downloading and handling orders in BaseLinker
• forwarding orders to the store or ERP
• forwarding shipping numbers to eMAG
• handling orders quickly and without errors with the help of the Pick&Pack Assistant
• using the automatic actions that take care of your orders
• issuing invoices and receipts for downloaded orders
• creating shipments with selected carriers
• recognize the caller who made the purchase in eMAG with BaseLinker Caller application

An additional asset of the integration is the possibility of submitting order statuses from BaseLinker to the eMag platform and sending an invoice PDF directly to the marketplace.

For sellers using BaseLinker, eMAG has prepared support in entering the platform and welcome conditions for new sellers who register an account on eMAG:

• Free content translation for the products descriptions
• Free support of Account Development Manager for month of activation + 3 following months (help in maximizing seller's profit)
• No monthly fixed costs or other hidden costs
• Free customer care assistance for all seller’s customers - forever - sellers will not have any involvement in the communication with final customers

Do you need help with registration? Please write to the eMAG team: startemag@emag.ro.

Responso allows you to manage messages from different sources in one panel - it collects messages from Amazon, Allegro, email inboxes and Facebook, among others. It also has a useful autoresponder function.

Integration with Responso also makes it easier to work in the BaseLinker panel itself. By the order card in the BaseLinker panel you can see all correspondence with the customer from Responso with the possibility of continuing the conversation directly in BaseLinker. Additionally, in the 'Orders' tab you can see the 'Responso' subcategory along with information about how many messages are waiting for a response.