Integration Empik with Responso

Integration with Empik is a two-way integration that offers downloading orders from the marketplace to the BaseLinker panel, as well as listing and synchronizing offers. For listing you can use your store's warehouse, BaseLinker warehouse, wholesaler or external ERP system. Orders from Empik can be handled in the BaseLinker Order Manager or forwarded to the store / ERP. The number of Empik connected accounts is unlimited - you can add as many accounts as you need within your business, without affecting the subscription amount.

Integrating BaseLinker with Empik offers:

• listing thousands of offers with just a few clicks
• to synchronize quantities and prices on Empik according to your stock
• downloading and handling orders in BaseLinker
• forwarding orders to the store or ERP
• forwarding shipping numbers to Empik
• handling orders quickly and without errors with the help of the Pick&Pack Assistant
• using the automatic actions that take care of your orders
• issuing invoices and receipts for downloaded orders
• creating shipments with selected carriers
• recognize the caller who made the purchase in Empik with BaseLinker Caller application

Orders must be confirmed in advance in the Empik panel or automatic confirmation option in our system should be selected. Integration also allows to automatically transfer shipment numbers from BaseLinker panel. It is also possible to push order statuses to the marketplace.

Responso allows you to manage messages from different sources in one panel - it collects messages from Amazon, Allegro, email inboxes and Facebook, among others. It also has a useful autoresponder function.

Integration with Responso also makes it easier to work in the BaseLinker panel itself. By the order card in the BaseLinker panel you can see all correspondence with the customer from Responso with the possibility of continuing the conversation directly in BaseLinker. Additionally, in the 'Orders' tab you can see the 'Responso' subcategory along with information about how many messages are waiting for a response.