Gruper integration allows you to quickly download orders to BaseLinker. They are managed in the Order Manager, an advanced and powerful tool to handle sales from multiple sources. There is no limit to the number of connected Gruper accounts - you can integrate as many as you need in business, without affecting your subscription fee.

Integrating BaseLinker with Gruper provides a number of options:

  • order organization according to any status
  • sending customer notifications about the order progress
  • issuing invoices and receipts
  • sending shipments with selected carriers

Perform these operations in a single order card or an order list. They may also occur without the seller's involvement using the innovative Automatic Actions module.

Integration with the Gruper platform does not require any login or data entry. Download orders from Gruper to the Order Manager by importing an order file. These will be downloaded immediately to your specified status. BaseLinker also allows you to quickly export dispatched orders with tracking numbers back to Gruper.

Call Center Online enables multi-channel support of customer service processes via phone, email, SMS, chat, etc.


What does the integration of Call Center Online with BaseLinker provide:

  • Cyclical, automatic synchronization of orders and customers between a shop connected to BaseLinker and the Call Center Online customer service system.
  • Download information from BaseLinker to Customer Card in Call Center Online system.
  • Ability to change order status in BaseLinker from Call Center Online Customer Card.
  • Ability to add a note from Call Center Online Customer Card to the order in BaseLinker when contacting a customer.
  • Communication by phone / SMS / e-mail to contractors from orders imported from BaseLinker.
  • Monitoring of customer service processes.

Special offer:

BaseLinker users with an active integration with Call Center Online will receive 5% discount on Call Center services. To benefit from the offer, simply apply to your Call Center Online account manager. The discount will be added to your invoice.

Instructions for integrating with Call Center Online

By integrating with Call Center Online, BaseLinker achieves full customer communication capabilities. Integration is possible on the Call Center Online end and is supported by Call Center technical team - please refer to instruction.


Check Gruper integration with other systems:

Gruper + Marketplace

Gruper + Shops

Gruper + Couriers

Gruper + Accounting systems

Gruper + Printing

Gruper + Other



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