Integration Macy's, Inc. with Thulium

Macy's, Inc. integration allows you to quickly download orders to BaseLinker. They are managed in the Order Manager, an advanced and powerful tool to handle sales from multiple sources. There is no limit to the number of connected Macy's, Inc. accounts - you can integrate as many as you need in business, without affecting your subscription fee.

Integrating BaseLinker with Macy's, Inc. provides a number of options:

• order organization according to any status
• sending customer notifications about the order progress
• issuing invoices and receipts
• sending shipments with selected carriers

Perform these operations in a single order card or an order list. They may also occur without the seller's involvement using the innovative Automatic Actions module.

Thulium is a call center and e-support system.The integration of Thulium platform with BaseLinker simplifies the customer service management. The customer inquiries are processed in one virtual contact center.

Thulium downloads basic customer information from the BaseLinker system, as well as allows real-time collection of summarized buyer's orders. After entering the customer card, Thulium displays information about the customer and the order. When contacting the customer by phone, the employee has immediate access to the required data, which speeds up the support process. If a buyer uses different logins on several services, but uses the same e-mail address, Thulium is able to identify him as the very same person.

Integration is available from the Thulium side - it relies on synchronization of Thulium and BaseLinker customer databases. Subsequent synchronization of new customers / orders will take place automatically every half hour. For specific instructions how to use the integration, see here: Integration of Thulium and BaseLinker