Integration OLX with Zendesk

OLX integration allows listing offers in selected OLX categories and stock synchronization between offers and the warehouse. During the listing process you can use any product source, e.g. store or BaseLinker warehouse, wholesaler or ERP. With the help of BaseLinker you can list dozens of offers with a few clicks! Practical "listed / not listed" button will help you quickly verify which products have already been listed on the OLX platform.

Explore additional possibilities of integrating OLX with BaseLinker:

• access tools to speed up the listing process (automatic parameter filling, linking categories and products, offer templates and many more)
• possibility to manage offers by ongoing / inactive / queued / wrong (offers managed in BaseLinker will be automatically moved between tabs)
• stock synchronization in the offer according to the warehouse stock
• automatic offer relisting
• price synchronization in the offer according to the warehouse (including price multiplier)
• automatic offer closing at 0 price
• when offering the same product in different services (e.g. OLX, Allegro, eBay), it is possible to synchronise stock between the different marketplace platforms
• import of active offers listed directly on the OLX platform, even before connecting BaseLinker account
• an option to execute certain actions in multiple offers at once

Zendesk is a CRM system for comprehensive customer service management. The integration displays customer orders from BaseLinker directly in the Zendesk dashboard as part of an additional info block. The connection is based on the e-mail address. Thanks to this, during the correspondence with the customer, you can have a parallel view of his orders without having to switch between systems and search for a given order.

• The add-on shows the order number, date and its status, which allows you to improve customer service.
• From the side block, you can conveniently go to the correct order card in BaseLinker.
• The add-on allows you to create a new order for a given customer directly from the Zendesk panel without going to the BaseLinker panel.