Integration with Pacific is a two-way integration that offers downloading orders from the marketplace to the BaseLinker panel, as well as listing and synchronizing offers. For listing you can use your store's warehouse, BaseLinker warehouse, wholesaler or external ERP system. Orders from Pacific can be handled in the BaseLinker Order Manager or forwarded to the store / ERP. The number of Pacific connected accounts is unlimited - you can add as many accounts as you need within your business, without affecting the subscription amount.
Integrating BaseLinker with Pacific offers:
Freshdesk is a system for processing e-mail messages, allowing consultants to efficiently manage correspondence with customers. It provides an opportunity to sort and tag messages, consult them within a team or prioritize requests.
Integration between BaseLinker and Freshdesk automatically searches for orders associated with the sender's email address of a particular message. Next to the message body, Freshdesk displays an additional side panel showing the orders of a particular customer. Clicking the order number takes you directly to the order card in the BaseLinker panel..
This solution reduces switching between systems and manual searching for orders. It also allows you to quickly check, for example, the order status or date, as this information is already displayed within the Freshdesk add-on.
The BaseLinker - Freshdesk integration also allows you to create a new order for a customer directly from within the Freshdesk add-on, e.g. as soon as you read such request in an email request.
Using the Freshdesk add-on is free, without any limit on the number of processed messages.
To learn more about the integration, see the article Freshdesk.
Pacific + Marketplace
Pacific + Shops
Pacific + Couriers
Pacific + Accounting systems
Pacific + Printing
Pacific + Other