Integration Pricemania.cz with Call Center Online

Integrating BaseLinker with Pricemania.cz allows you to quickly list multiple offers in selected product categories. During listing process you can use any product source like BaseLinker warehouse, store warehouse, wholesaler or ERP. Thanks to BaseLinker's integration with Pricemania.cz, stocks and prices in your offer will always be up-to-date and consistent with data you have in stock. Clear layout of information in BaseLinker panel will allow you to quickly verify which products already have offers on Pricemania.cz platform. Additionally, you can download offers previously listed directly on the marketplace to BaseLinker and manage them all from our system. After a simple integration connection in your panel in section Integrations → Marketplace, you can immediately use the possibilities of the module.

Call Center Online enables multi-channel support of customer service processes via phone, email, SMS, chat, etc.

What does the integration of Call Center Online with BaseLinker provide:

• Cyclical, automatic synchronization of orders and customers between a shop connected to BaseLinker and the Call Center Online customer service system.
• Download information from BaseLinker to Customer Card in Call Center Online system.
• Ability to change order status in BaseLinker from Call Center Online Customer Card.
• Ability to add a note from Call Center Online Customer Card to the order in BaseLinker when contacting a customer.
• Communication by phone / SMS / e-mail to contractors from orders imported from BaseLinker.
• Monitoring of customer service processes.

Special offer:

Instructions for integrating with Call Center Online

By integrating with Call Center Online, BaseLinker achieves full customer communication capabilities. Integration is possible on the Call Center Online end and is supported by Call Center technical team - please refer to instruction.