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Returning customer designation

In BaseLinker, you can create an automatic action to identify customers who have placed other orders within a specified time frame. To do this, use the condition Customer has other orders.


The available time intervals are:

  • last 10 or 30 minutes;
  • last 1 hour, 3, 8, or 24 hours;
  • last 2, 3, 7, 14, 30, or 60 days.


The condition Customer has other orders is available for each event when creating/editing automation for orders in the Other section.


You can find more information about automatic actions in the Automation article.


Examples of usage

  • Changing the status when a customer places multiple orders on the same day to send them as one package.


  • Marking the order with a star if the customer has made another purchase within the last 2 months to immediately recognize that they are a returning customer.

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