Integration Mercado Livre with CRM Bitrix24

Integration with Mercado Livre is a two-way integration that offers downloading orders from the marketplace to the BaseLinker panel, as well as listing and synchronizing offers. For listing you can use your store's warehouse, BaseLinker warehouse, wholesaler or external ERP system. Orders from Mercado Livre can be handled in the BaseLinker Order Manager or forwarded to the store / ERP. The number of Mercado Livre connected accounts is unlimited - you can add as many accounts as you need within your business, without affecting the subscription amount.

Integrating BaseLinker with Mercado Livre offers:

• listing thousands of offers with just a few clicks
• to synchronize quantities and prices on Mercado Livre according to your stock
• downloading and handling orders in BaseLinker
• forwarding orders to the store or ERP
• forwarding shipping numbers to Mercado Livre
• handling orders quickly and without errors with the help of the Pick&Pack Assistant
• using the automatic actions that take care of your orders
• issuing invoices and receipts for downloaded orders
• creating shipments with selected carriers
• recognize the caller who made the purchase in Mercado Livre with BaseLinker Caller application

Bitrix24 is a CRM system to improve e-commerce customer service. You can connect email boxes, instant messaging, FB fanpage, VoIP telephony to have a 360 degree view of your customer's order and historical communication when they contact you. BaseLinker integration with Bitrix24 allows you to download all current and archived orders to Bitrix24. Based on customer data from the order, a contact card is created in the Bitrix24 CRM, and based on invoice data from the order, a Company card is created. All fields visible in the BaseLinker order are available in the Bitrix24 deal card. At intervals of 5 minutes, two-way synchronization between systems takes place. Deal card is also completed with products and their prices, which enables sales analysis.

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Integration is available in official directory of Bitrix24 application.