HelpRatchet allows you to manage messages from different sources in one panel - it collects messages from Amazon, Allegro, email inboxes and Facebook, among others. It also has a useful autoresponder function.
Integration with HelpRatchet also makes it easier to work in the BaseLinker panel itself. By the order card in the BaseLinker panel you can see all correspondence with the customer from HelpRatchet with the possibility of continuing the conversation directly in BaseLinker. Additionally, in the 'Orders' tab you can see the 'HelpRatchet' subcategory along with information about how many messages are waiting for a response.
HelpRatchet + Marketplace
HelpRatchet + Shops
HelpRatchet + Printing
BaseLinker offers you complex sales management. In addition to the Order Manager, we also offer you access to a warehouse, where you can create a product database, a panel for the bulk offer listing or the possibility to integrate the store with marketplace platforms.Order Manager Product warehouse Marketplace Manager Shipping management Workflow automation