Integration Shopmania with Thulium

Integrating BaseLinker with Shopmania allows you to quickly list multiple offers in selected product categories. During listing process you can use any product source like BaseLinker warehouse, store warehouse, wholesaler or ERP. Thanks to BaseLinker's integration with Shopmania, stocks and prices in your offer will always be up-to-date and consistent with data you have in stock. Clear layout of information in BaseLinker panel will allow you to quickly verify which products already have offers on Shopmania platform. Additionally, you can download offers previously listed directly on the marketplace to BaseLinker and manage them all from our system. After a simple integration connection in your panel in section Integrations → Marketplace, you can immediately use the possibilities of the module.

Thulium is a call center and e-support system.The integration of Thulium platform with BaseLinker simplifies the customer service management. The customer inquiries are processed in one virtual contact center.

Thulium downloads basic customer information from the BaseLinker system, as well as allows real-time collection of summarized buyer's orders. After entering the customer card, Thulium displays information about the customer and the order. When contacting the customer by phone, the employee has immediate access to the required data, which speeds up the support process. If a buyer uses different logins on several services, but uses the same e-mail address, Thulium is able to identify him as the very same person.

Integration is available from the Thulium side - it relies on synchronization of Thulium and BaseLinker customer databases. Subsequent synchronization of new customers / orders will take place automatically every half hour. For specific instructions how to use the integration, see here: Integration of Thulium and BaseLinker