Zendesk is a CRM system for comprehensive customer service management. The integration displays customer orders from BaseLinker directly in the Zendesk dashboard as part of an additional info block. The connection is based on the e-mail address. Thanks to this, during the correspondence with the customer, you can have a parallel view of his orders without having to switch between systems and search for a given order.

  • The add-on shows the order number, date and its status, which allows you to improve customer service.
  • From the side block, you can conveniently go to the correct order card in BaseLinker.
  • The add-on allows you to create a new order for a given customer directly from the Zendesk panel without going to the BaseLinker panel.



Etsy
Amazon
FedEx
Comprehensive sales management
BaseLinker is not just another Order Manager

BaseLinker offers you complex sales management. In addition to the Order Manager, we also offer you access to a warehouse, where you can create a product database, a panel for the bulk offer listing or the possibility to integrate the store with marketplace platforms.

Order Manager Product warehouse Marketplace Manager Shipping management Workflow automation

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