Zendesk is a CRM system for comprehensive customer service management. The integration displays customer orders from BaseLinker directly in the Zendesk dashboard as part of an additional info block. The connection is based on the e-mail address. Thanks to this, during the correspondence with the customer, you can have a parallel view of his orders without having to switch between systems and search for a given order.
Zendesk + Marketplace
Zendesk + Shops
Zendesk + Fulfillment
BaseLinker offers you complex sales management. In addition to the Order Manager, we also offer you access to a warehouse, where you can create a product database, a panel for the bulk offer listing or the possibility to integrate the store with marketplace platforms.
Order Manager Product warehouse Marketplace Manager Shipping management Workflow automation