Integration Macy's, Inc. with Zendesk

Macy's, Inc. integration allows you to quickly download orders to BaseLinker. They are managed in the Order Manager, an advanced and powerful tool to handle sales from multiple sources. There is no limit to the number of connected Macy's, Inc. accounts - you can integrate as many as you need in business, without affecting your subscription fee.

Integrating BaseLinker with Macy's, Inc. provides a number of options:

• order organization according to any status
• sending customer notifications about the order progress
• issuing invoices and receipts
• sending shipments with selected carriers

Perform these operations in a single order card or an order list. They may also occur without the seller's involvement using the innovative Automatic Actions module.

Zendesk is a CRM system for comprehensive customer service management. The integration displays customer orders from BaseLinker directly in the Zendesk dashboard as part of an additional info block. The connection is based on the e-mail address. Thanks to this, during the correspondence with the customer, you can have a parallel view of his orders without having to switch between systems and search for a given order.

• The add-on shows the order number, date and its status, which allows you to improve customer service.
• From the side block, you can conveniently go to the correct order card in BaseLinker.
• The add-on allows you to create a new order for a given customer directly from the Zendesk panel without going to the BaseLinker panel.